Frequently Asked Questions
Everything you need to know about shopping with Nirvana Official Store.
What is the standard shipping time for orders?
We offer worldwide shipping. Orders are typically processed within 1-2 business days. Domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with measurements in both inches and centimeters. We recommend comparing these measurements against a similar garment you already own for the best fit.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all tags attached. Please visit our Returns Portal to start a request.
What payment methods do you accept?
Nirvana Official Store accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Are your products ethically manufactured?
Yes, we are committed to sustainable fashion. Our garments are produced in certified factories that ensure fair wages, safe working conditions, and minimize environmental impact through eco-friendly dyeing processes.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website where you can monitor your package in real-time.